Alejandro

Erazo

Customer Care Director

Personal mantra:

“It always seems impossible until it’s done.”

– Nelson Mandela

Let’s get personal:

Alejandro lives in Bogota Colombia with his wife Luisa. They enjoy traveling, getting to know cultures and beliefs, he thinks it is one of the most powerful tools to open the mind, enrich creativity and learn new things. In his daily basis he enjoys sharing time with his family and working out.

Causes he supports:

Equity and equal opportunities for everyone.

Specialty:

Business development and the identification of new opportunities for corporate growth, with relevant international experience in the luxury industry planning and executing projects and strategies for the global positioning of companies, having the customer and the user experience as the central axis. 

Professional experience:

Alejandro has 12 years of experience in the areas of sales, marketing, projects, and business development. He has had the opportunity to know and work with different cultures and environments in European, Asian, Latin American and United States markets.

What do you want the client to feel when working with you?

“I want our clients to feel safe and confident, I want to help them grow and meet their goals.  

It is very important they to know that for me service is a key pillar of the process, so I work very hard on maximize the customer experience in every step of the journey.”