30-Day Money Back Guarantee
At SimplyLegal, we value the relationship with our clients above all else, if you are dissatisfied with the quality of the work delivered to you, we offer you a 30-day money back guarantee. We want to give our clients peace of mind in working with us. It is our goal to deliver valuable services to you and build an ongoing business relationship based in trust.
What our guarantee offers you:
Our policy gives you the right to terminate our services at any time. You need to let us know what is making you unhappy with our work and give us the chance to fix it. If we are unable to make it better, we will give you back all fees paid to our firm in the last 30 days.
You also agree to participate in monthly client satisfaction surveys. You acknowledge that if you fail to participate in the monthly client satisfaction surveys, you waive your right to the money back guarantee.
At most law firms, if a client were unhappy, the law firm would probably not take responsibility for failing to meet the client’s expectations. At SimplyLegal, that is not acceptable. Our main priority is providing you with valuable services so that you may reach your goals. Reaching your goals is our goal!